Project Support Officer (35-2019)

Hours per week: Part Time, 21.000 hours per week
Contract Type: Permanent
Grade: Grade 4
Salary: £21930 to £25217  per annum
Closing Date: 23.59 hours GMT on Monday 11 November 2019
Interview Date: 21/11/2019

Who We Are

The Institute of Development Studies (IDS) is a global research and learning organisation for equitable and sustainable change.

Our Vision

Our vision is of equal and sustainable societies, locally and globally, where everyone can live secure, fulfilling lives free from poverty and injustice.

What We Do

The Institute of Development Studies (IDS) is a global research and learning organisation for equitable and sustainable change. 

In partnership with the University of Sussex, IDS is ranked first in the world for development studies by the QS University Rankings.

We believe passionately that cutting-edge research, knowledge and mutual learning are crucial in shaping the transformations needed to reduce inequalities, accelerate sustainability and build more inclusive and secure societies. In line with our engaged excellence approach, we are committed to collaborating closely with local civil society, governments, international NGOs, citizens, donors and many others to realise this positive change.

IDS has been working with partners to tackle complex development challenges in this way since 1966.  Our partnership with the University of Sussex supports and accredits our master’s degrees and PhD research programmes.  We also offer a range of thematically and approach-focused professional development courses, learning journeys and online and blended learning.  Through our learning offer we aim to strengthen the skills and capabilities of those already working within the development sector, as well as nurture a new generation of development thought, policy and practice leaders.  

IDS publishes a wide range of high quality and high impact outputs, including our flagship publication, the IDS Bulletin, an open access, peer-reviewed journal exploring emerging international development challenges.  

The Institute is home to over 200 staff and 200 students at any one time. But the IDS community extends far beyond, encompassing an extensive global network of over 360 partners, 3,000 alumni and hundreds of former staff.

For more information go to:


Job Description

The Sanitation Learning Hub (previously the CLTS Knowledge Hub) at IDS aims to support the sanitation and hygiene (S&H) sector in tackling the complex challenges it faces in delivering universal safely managed sanitation by 2030 ensuring the human right to S&H for all. 

The Sanitation Learning Hub

This new role forms part of the evolution and expansion of the Sanitation Learning Hub (SLH) (previously the CLTS Knowledge Hub). The overarching aim of the SLH is firstly to support the sanitation and hygiene (S&H) sector in tackling the complex challenges it faces in delivering universal safely managed sanitation by 2030 ensuring the human right to S&H for all.

The SLH does this by identifying, developing and disseminating promising ways forward that lead to equitable and sustainable outcomes. Central to the work of the SLH is adaptive learning and action research; using, testing, evolving and spreading approaches and methods which generate timely, relevant and actionable insights to keep policy-makers and practitioners equipped with ways to keep in touch and up-to-date with grounded realities.

Our activities are designed to support the co-creation of learning and innovation for stronger policy and improved practice. We undertake a mix of face-to-face, hands on activities (e.g. workshops, immersions and networking); writing of practical guidance and toolkits and evidence based, concise publications (e.g. Frontiers of CLTS and Learning Briefs); and online activities and formats (e.g. website, webinars, e-newsletter, audio-visual). These activities cut across different thematic concerns such as sustainability, equity and inclusion, menstrual hygiene management, disability, handwashing, support for the poorest and most marginalised.

The programme’s main components include:

Learning, monitoring, feedback and reflection on results is essential to the development and adaptation of all our approaches and methods.

The SLH is funded until September 2022, however ongoing fundraising is required. 

This role will report to the Engagment Hub (Portfolio) Manager, and the Programme and Communications Manager, in a matrix management arrangement. 

Project Administration

Please note the part time hours can be between 21-28 hours per week, depending on the needs of the successful applicant.

General project support duties including assisting with project planning at all levels ,  providing administrative support for managers and project teams, communicating with stakeholders, collating, light formatting and proofreading, preparing documents and reports, filing. 

Proposal Development. 

Supporting the development of project proposals.  This will involve supporting the Development Office, Hub Managers and technical lead in:

Events Management.  

System, policy and procedure management & development. 

This will involve:

Information Management.  This will involve:

Project Specific Tasks to include:

Communications support activities 

Other tasks commensurate with the level of the post .


Person Specification

Skills and experience
Selection Criteria Description Essential [E] or
Desirable [D]
by *
GCSE’s or equivalent E A/I
Understanding of financial spreadsheets in Excel
Understanding of work prioritisation within a dynamic environment
Is flexible and open to exposure to new skills and challenges
A good working knowledge of Microsoft applications (Word, Access, Excel, PowerPoint and Outlook), including a good understanding and practical experience of using databases, spreadsheets and the Internet
Good written and verbal communication skills
Ability to use internet to research for materials
Professional experience of all stages of administration, including organising meetings, conferences and seminars
Setting and monitoring project budgets
Experience in coordinating and booking International travel arrangements where cost, efficiency and safety should be considered
A tactful, assertive and articulate voice in meetings and other situations
Ability to work to deadlines by setting priorities and managing work loads
The ability to work autonomously with a high degree of motivation and initiative
Able to operate as part of a team
Enthusiasm, creativity and willingness to work flexible hours on occasion
Ability to interact effectively with a wide range of people
Graduate degree D A/I
Web editing skills
*A - Application I - Interview

Information to Candidates

Benefits At IDS we offer a number of additional benefits to staff. These include:

The successful candidate will be based at the Institute of Development Studies on the University of Sussex campus. The University of Sussex is located 10 minutes away from the lively and cosmopolitan seaside city of Brighton on the UK South Coast, 60 minutes away from central London, 30 minutes away from London Gatwick Airport and is surrounded by the beautiful countryside of the Sussex South Downs. Situated between the sea and the South Downs, Brighton is one of the most vibrant and unique cities on the South Coast, for more information please go to

How to apply

Please apply using the online application form.