Evening Supervisor (13-2022)
| Hours per week: Part Time, 21.500 hours per week |
| Contract Type: Permanent |
| Grade: Grade 2 |
| Salary: £17845 to £19824 per annum pro rata |
| Closing Date: 23.59 hours BST on Sunday 26 June 2022 |
Who We Are
The Institute of Development Studies (IDS) is a global leading institution for research, teaching and learning, and impact and communications, based at the University of Sussex. We are ranked first in the world for development studies by the QS University Rankings, together with the University of Sussex. We are also ranked best international development policy think tank.
Our Vision
Our vision is of equal and sustainable societies, locally and globally, where people everywhere can live their lives free from poverty and injustice. We contribute to this by transforming the knowledge, action and leadership needed through our world-class research, learning and teaching.
Our Values
We aim to ensure that our core values based on respect, resourcefulness, excellence and inclusivity are reflected in the environment we work in.
Our Commitments
• Upholding climate and environmental justice
• Reducing extreme inequities
• Fostering healthy and fulfilling lives
• Nurturing inclusive, democratic and accountable societies
Our Priorities
• Collaborate across sciences, sectors and communities to do research that brings about progressive change
• Build future leadership for development
• Champion the use of evidence for social and environmental justice
• Work with partners to expand international research and mutual learning networks for development
• Create a sustainable, resilient and equitable institution.
For more information go to: www.ids.ac.uk
Job Description
Evening Supervisor
JOB DESCRIPTION
Part time or job share applicants will be considered
Hours: 21.25 per week (4.45pm-9pm Monday – Friday).
Note: annual leave must be taken in academic holidays to coordinate leave with quieter periods in the Institute.
Purpose of the role:
The primary purpose of this job is to provide evening building support and supervision including teaching and meeting room set-ups.
The Evening Supervisor will provide weekday evening continuity between the reception closing at 5pm and the resident warden’s lock-up and closure procedure commencing at 8pm.
They will be the first port of call for any out of hours requests during that time including late IDS accommodation arrivals, out of hours deliveries, reception enquiries and any other evening tasks required including (but not limited to) porterage or assistance with IDS events or short courses.
They will be highly visible in the building supporting the IDS Student Study Space and will conduct regular building patrols.
They will be responsible for undertaking periodic out of hours checks on equipment in the building, such as to emergency lights. Training will be provided for these tasks.
They may also be called upon to perform minor maintenance tasks.
The post holder will have a strong customer care focus, be highly responsive and capable of undertaking physical tasks such as moving meeting room furniture. They will also have good judgement in the event of an unexpected event or emergency.
Main duties and responsibilities
The main functions of the post will be drawn from the following range of duties:
SECURITY AND SUPERVISION
This is a key function of the post. The post holder will perform routine patrols of the building and the IDS Student Study Space to ensure the safety and security of all building users. They will respond to student enquiries relating to building use, health and safety etc., or situations arising and manage the evening closure of the study space, closing the space and preparing it for the next day.
At other times the post holder will monitor CCTV output for the building from the Reception area to ensure building safety and security.
The Evening Supervisor will be provided with a mobile phone so that they may be contacted whilst on duty.
MOVING GOODS AND FURNITURE
The post holder will set-up all IDS meeting and teaching rooms in preparation for the following day. They will be required to move furniture and prepare rooms across the Institute according to a predetermined teaching/meeting schedule for each room.
They will also be periodically called upon to perform out of hours office moves, moving furniture and other chattels between designated offices.
OTHER DUTIES
• Printing and assigning meeting room schedules to doors
• Receipt of late deliveries
• Provide assistance to out of hours accommodation guests
• Provide support for evening events as required
• Equipment checking
• Minor maintenance tasks
• Other related duties within the ambit of the Facilities Department as required
HEALTH, SAFETY AND WORKING ENVIRONMENT
At all times the Evening Supervisor will act with due regard to health and safety and industry standard practices and use appropriate safety equipment. They will operate within IDS Policy and procedure and comply with the equal opportunities policy.
The post holder must be prepared to carry out tasks which may be physically demanding.
This is a part time role and the post holder will need to be present in the building between 16.45-21.00 Monday-Friday.
Person Specification
Skills and experience
| Selection Criteria Description | Essential [E] or Desirable [D] |
Assessed by * |
|
| Qualifications | |||
| • Effective literacy and numeracy | E | A/I | |
| Knowledge | |||
| • Good customer service skills | E | A/I | |
| • Basic Health and Safety | D | A/I | |
| Skills | |||
| • Effective literacy and numeracy Excellent communication skills • Able to work under pressure • Able to react to emergency or unanticipated situations and use initiative to resolve them • Ability to use a PC |
E | A/I | |
| Experience | |||
| • Recent relevant customer service experience | E | A/I | |
| • Previous experience in a hotel, security or in customer service • Previous experience of undertaking minor maintenance tasks |
D | A/I | |
| Attributes | |||
| • Reliable & trustworthy • Ability to deal with new situations calmly and exercising good judgement • A high level of customer care • Polite, friendly and able to establish rapport and to communicate effectively orally • Ability to work without close supervision • A practical, helpful and flexible disposition |
E | A/I | |
| Other | |||
| • Applicant needs to be able to carry out a range of duties, some of which are physically demanding and can involve heavy lifting | E | A/I | |
Information to Candidates
Benefits At IDS we offer a number of additional benefits to staff. These include:
- a competitive salary, including cost of living awards and incremental increases on an annual basis as per policy and the option to join our pension scheme.
- interest free travel loans, following successful completion of a probationary period
- support in attainment of a relevant professional qualification in line with the Professional Development Policy
- childcare fund
- competitive maternity and paternity policies that offer compensation above the statutory minimum
- 24 days annual leave per year (pro-rata for part-time), plus public holidays and up to 6 non-negotiable closure days
- enhanced sickness pay entitlements
- support with relocation costs for staff joining us from outside the EU
- eligibility to use the University of Sussex gym and sporting facilities at staff rates
Location
The successful candidate will be based at the Institute of Development Studies on the University of Sussex campus. The University of Sussex is located 10 minutes away from the lively and cosmopolitan seaside city of Brighton on the UK South Coast, 60 minutes away from central London, 30 minutes away from London Gatwick Airport and is surrounded by the beautiful countryside of the Sussex South Downs. Situated between the sea and the South Downs, Brighton is one of the most vibrant and unique cities on the South Coast, for more information please go to http://www.visitbrighton.com/
How to apply
Please apply using the online application form.